Delivery Information

We understand how important it is to have a gift arrive at a time that suits you or your recipient. We therefore offer both a standard delivery service and by courier  if you need a faster more flexible delivery service.

 

UK (All Areas) - Standard Delivery Service

For orders under £50 our standard service is dispatched with Royal Mail on their '2nd Class Signed For®' service at £4.95. We also offer 1st Class Signed for at £6.95.

You will receive acknowledgement from us when we receive your order and as soon it is dispatched we will send you an email with a tracking number. Delivery will be between 9-5pm the following day.

If you are sending a gift to a loved one and want it to reach them on a specific date, just just include a note in the special instructions box on check out and we will hold the order to be sent out the day before the special occasion.

All orders above £50 (items only) are dispatched free of charge by Royal Mail 2nd Class or at £2 for 1st class.

 

Mainland UK - Express Courier Service

If you need a more precise delivery time, and for extra peace of mind, we offer a next day courier service with our nominated agent DPD at £9.95 for orders under £50 and at £5 for orders over £50.

All orders received before 12am will be dispatched the same day for delivery the next working day*.

Once your order has been dispatched you will receive SMS notification from DPD with your one hour delivery slot and the flexibility to amend in a way that suits your schedule:

  • Select an alternative delivery date
  • Opt for delivery to a nominated neighbour
  • Have the parcel left in a specified safe place
  • Collect the parcel from your local DPD Pickup Shop

For Scottish Highlands, Scottish Islands, Northern Ireland, Channel Islands, Isle of Wight, Isle of Man, Scilly Isles & Republic of Ireland please refer to the table below for the courier service/rates to your location.

*Please note if you place an order on a Friday the order will be delivered on the following Monday. 

 

Non Mainland UK Courier

Courier rates to non mainland UK destinations are sent out according to the following schedule

Region

Cost  Delivery Time
Scottish Highlands £11 2 Days
Scottish Islands £15 2 Days
Northern Ireland £16 2 Days
Channel Islands £14 1 Day
Isle of Man £15 2 Days
Isle of Wight £11 1 Day
Scilly Islands £15 2 Days
Republic of Ireland £13 2 Days

 

 International Orders (£10.95)

We offer delivery to all European locations using Royal Mail’s 'International Tracked & Signed For' service. The standard delivery cost is £10.95

Orders over £35 will be dispatched at a reduced rate of £6.95

For extra peace of mind you can upgrade to a courier service with DPD. Rates vary according to the location. See table below for the rate to your particular destination.

If your location is not included on the table below, please do get in touch and we will find the most competitive rate available for you.

Country

Cost

Delivery Time

Austria, Belgium, Denmark, France, Germany, Netherlands, Switzerland

£12

2 – 3 Days

Czech Republic, Italy, Slovakia, Spain

£14

3 – 4 Days

Croatia, Estonia, Finland,  Hungary, Poland,  Portugal, Slovenia,

£19

4-6 Days

Bosnia, Bulgaria, Greece, Iceland, Latvia, Norway, Romania, Serbia, Ukraine

£29.50

6-9 Days