Company Store
Company Store & Merchandise Fulfilment Fully managed gifting. No storage, no logistics, no admin
Employee gifting and branded merchandise should be simple. In practice, as organisations grow, it often becomes fragmented, time-consuming and difficult to manage consistently. Our company store and managed fulfilment service quietly removes that complexity. We handle sourcing, storage and fulfilment, so your internal teams can focus on people, not logistics.
The challenge most HR and Operations teams face
For many organisations, employee gifting gradually becomes one of those tasks that no one fully owns but everyone needs done. Over the course of a year, it quietly becomes:
A constant background admin task
A series of last-minute requests and interruptions
Stock stored in offices, cupboards or someone's home
Multiple suppliers, invoices and spreadsheets
Inconsistent quality and branding across different orders
Ethical sourcing that matters to you -- but takes time to verify
Sound familiar? Tell us about your organisation and we will advise on whether a managed service is the right fit.
Our solution: managed employee gifting as a service
We provide employee merchandise and gifting as a fully managed, ongoing service. Your team approves the framework. We take care of everything else.
- Curating a considered range of branded merchandise and gifts
- Sourcing products with strong ethical and sustainability credentials
- Storing and managing inventory in our Birmingham warehouse
- Handling all employee gifting and reward fulfilment
- Delivering directly to employees, in the UK and internationally
- Providing clear visibility of inventory and replenishment
The result is a calm, predictable system that supports your culture — without creating admin.
When our clients use the service
Because inventory is pre-approved and always available, these moments are handled consistently and reliably -- without last-minute stress:
New joiner onboarding
A welcome box to every new starter, fulfilled automatically on their start date -- wherever they are based.
Work anniversaries
Milestone gifts sent on time, every time -- no spreadsheet tracking, no last-minute scrambles.
Employee recognition
Instant fulfilment when someone deserves recognition. No delay, no admin, no compromise on quality.
Employee birthdays
A thoughtful gift on the day that matters -- fulfilled directly to the employee's address.
Company-wide campaigns
Consistent, on-brand gifting across your whole organisation -- regardless of location or team size.
Wellness initiatives
Wellbeing gifts and treat boxes fulfilled to remote and in-office employees as part of ongoing people programmes.
How the service works
Understand your organisation
We start with a conversation -- no pressure, no pitch. We want to understand your brand, values and culture, when and how you use gifting and merchandise, your sustainability and ethical priorities, and who within your team will place orders. This ensures the service fits your organisation rather than forcing you into a rigid process.
Curate an ethical merchandise range
We work with you to curate a small, considered range of branded merchandise and gifts. All items are chosen for ethical and sustainability credentials, quality, usefulness and longevity, and alignment with your brand and culture. Rather than overwhelming you with endless catalogues, we focus on fewer, better items that people genuinely value.
Store & manage your inventory
Once products are approved, we brand and produce the items, store all inventory securely in our Birmingham warehouse, and track stock levels centrally. This removes the need for internal storage, manual tracking, or last-minute reordering. You always know what is available -- without managing it yourself.
Simple ordering & access
Approved users are given access to a dedicated client portal. They can view available inventory, select items for specific use cases, place orders for individual recipients, and ship gifts to multiple locations including internationally. Most clients find placing an order takes less than a minute once the service is set up. We also notify you when stock levels are running low, making replenishment predictable and easy.
Pick, pack & deliver -- with care
When an order is placed, we handle everything from there. We pick and pack items carefully, package gifts to reflect your brand, and deliver directly to employees or recipients. Every shipment is treated as a brand moment -- not just a parcel.
Ongoing support & review
This is not a one-off service. We provide dedicated account management throughout, clear visibility of inventory usage, and support for new use cases as your organisation grows. Easy replenishment and product refreshes mean your range stays relevant. Most clients work with us on an ongoing basis, with inventory reviewed and updated throughout the year.
Redeem pages — let your employees choose their own gift
For organisations who want to give employees genuine choice rather than a pre-selected gift, our redeem page service removes the guesswork entirely.
How it works: we work with you to curate a selection of gift options. These are hosted on a secure, password-protected page. Employees receive a personal invitation, browse the options, and select the gift they actually want. We then fulfil each choice individually.
No wasted gifts. No items that go unused. Just a gift that was genuinely chosen.
- Curated selection of ethical options — chosen with your values in mind
- Secure password-protected page — recipients access via personal invitation
- Recipients choose and check out using their email address
- We fulfil each choice individually to the recipient's address
- Reduces gift waste and increases the likelihood of genuine appreciation
A boutique service — by design
We intentionally work with a limited number of clients so we can maintain high service standards, be responsive and flexible, treat your brand with care, and build long-term partnerships.
This is not fulfilment at scale. It is fulfilment done properly — by a certified social enterprise that cares about the work and the organisations it works with. One trusted partner. No internal admin burden. Consistent quality. Ethical sourcing handled properly. A better experience for your employees.
Certified Social Enterprise
Frequently asked questions
We typically work with organisations of 50 people and above. The service is particularly well suited to organisations with ongoing, regular gifting needs across multiple employees or locations — rather than a single one-off order each year. Whether you have 50 employees or 5,000, if you need gifting to work reliably and reflect your values, we would be happy to have a conversation about whether we are the right fit.
Once your service is set up, approved users within your organisation are given access to a dedicated client portal. Through the portal they can view available inventory, select items for specific recipients and use cases, enter delivery details, and place orders. We fulfil directly to the recipient. Most clients find placing an order takes less than a minute. Your account manager is available to support at any point.
Yes. We fulfil to addresses across the UK, Europe and the USA as standard. For other international destinations, please discuss your requirements with us and we will advise on what is possible. Remote and hybrid employees in different countries are fully supported through the managed service.
Recipient data — names, addresses and email addresses — is used solely to process and fulfil orders. We do not store, share or use this data for any other purpose. All data is handled in accordance with our Privacy Policy and UK GDPR requirements. We are happy to discuss our data handling approach in more detail before you commit to the service.
We monitor inventory levels centrally and notify you when stock is approaching a replenishment threshold. We work with you to agree reorder quantities and timelines in advance, so replenishment is predictable rather than reactive. You never have to manage a spreadsheet of stock levels — we handle that.
We discuss the structure of each service agreement individually during our opening conversation — after we have understood your organisation, your gifting needs, and your budget. We do not publish standard contract terms or pricing on this page because the right arrangement depends on your specific requirements. Please get in touch to start that conversation.
Yes. We expect the range to evolve as your organisation grows and as new products become available. Product refreshes and range reviews are built into the ongoing service. Your account manager will proactively suggest updates and work with you on any changes to the range at any time.
Yes. Your ordering portal is password-protected, and access can be limited to specific employees, teams, partners or client contacts. You control who has access, and can update the list at any time through your account manager.
No hard sell. No pricing upfront. Just an honest conversation about whether we are the right fit for your organisation.
Explore our gifting services
The managed fulfilment service works best when combined with the right products. Explore our full range: