For most co-branded products, minimum orders start from just 10 pieces — significantly lower than the industry standard of 50 to 100 pieces. Some products or branding techniques require higher minimums. We will always confirm quantities clearly before you commit to anything.

You can do both. One-off orders are welcome for any of our products. For organisations with ongoing or regular gifting needs, our managed fulfilment service offers a more efficient and cost-effective approach. There is no obligation to sign up to anything ongoing when you place your first order.

For standard products available in our Shopify store, you can add to basket and checkout directly — uploading your artwork as part of the process. For larger orders, bespoke requirements or managed service enquiries, use our Get Quote Now button or contact us directly at sales@ethicalgiftbox.com. We recommend getting in touch first for any order over 20 pieces or anything with a specific deadline.

Yes. We are happy to arrange samples for products you are considering for a co-branded programme. Please get in touch to discuss your requirements and we will advise on sample availability and any associated costs.

Every product is assessed against our 14 ethical criteria before it is listed. Where claims are based on recognised third-party certification — such as Fair Trade, GOTS organic, B Corp or the Global Recycled Standard — we verify current certification status. Where claims are based on supplier documentation, we review and retain that documentation. The criteria met by each product are published transparently on every product page.

Yes. We can provide supplier certifications, ethical criteria documentation and product sourcing information for any product in our range. Please get in touch with your specific requirements and we will provide what we can.

Yes. the ethical gift box is a certified social enterprise. We are also working towards B Corp certification, which we expect to achieve in 2027 or 2028.

Yes. Fair Trade is one of our 14 ethical criteria. Products that meet the Fair Trade standard are clearly labelled on our product pages. Our range includes certified fair trade apparel from Neutral and other certified suppliers.

We offer pad printing, screen printing, embossing, debossing, laser engraving, heat transfer, sublimation printing and woven or embroidered badges — depending on the product and material. Your account manager will recommend the most appropriate method for your chosen product and artwork.

Yes. We always supply a digital proof for your approval before any co-branding begins. Nothing goes into production without your sign-off.

We typically require vector files (.AI, .EPS or .PDF) for most co-branding methods. For some techniques, high-resolution raster files (300dpi minimum) are acceptable. Please share your artwork when you get in touch and we will advise on suitability.

Yes. We fulfil to addresses across the UK, Europe and the USA as standard. For other international destinations, please get in touch and we will advise on what is possible. Lead times and costs vary by destination.

Yes. Our fulfilment service delivers to individual home addresses, remote offices and coworking spaces anywhere in the UK, Europe and the USA. There is no minimum order per individual delivery address, though an additional per-address charge applies compared to single-address fulfilment.

For standard co-branded orders, please allow two to three weeks from artwork approval to delivery. For bespoke items, larger volumes or seasonal peaks, four to six weeks is preferable. We will always confirm your timeline clearly and be upfront if a deadline is not achievable.

Yes. For curated treat boxes, you can select a delivery date at checkout. For co-branded merchandise, please discuss your required delivery date when you get in touch — we will confirm whether it is achievable within the production timeline.

We source and co-brand your products, store them in our Birmingham warehouse, and fulfil orders on demand through a dedicated client portal. Your team logs in, enters recipient details and places the order. We pick, pack and deliver directly to the recipient. You have a named account manager throughout. Most clients find placing an order takes less than a minute once the service is set up.

Recipient data — names, addresses and email addresses — is used solely to process and fulfil orders. We do not store, share or use this data for any other purpose. All data is handled in accordance with our Privacy Policy and UK GDPR requirements.

We discuss the structure of each managed service agreement individually after an opening conversation — once we understand your organisation, your gifting needs and your budget. We do not publish standard contract terms or pricing on this page. Please get in touch to start that conversation.